Recorded May 30, 2024

Credit unions face mounting pressure to strike a delicate balance between delivering exceptional service and safeguarding financial stability. From the NCUA’s inclusion of overdraft practices in its 2024 supervisory priorities to awaiting the outcome of the CFPB’s proposed rule, the stakes have never been higher.

In this first webinar in the series, gain insights into some of the pivotal questions shaping the outlook of overdraft services. Are overdraft programs going away? How can my credit union refine its overdraft strategy while prioritizing safety and soundness? Is there more to consider other than adjusting fee amounts? What are some common pitfalls to avoid?

Listen as Barb Lowman, President of CUNA Strategic Services, explored the critical nuances of this landscape with the ADVANTAGE team. From the risks of overreacting or underreacting to the most effective ways to preserve income and mitigate risk exposure, our expert panel provides greater clarity on how you can create a successful strategy.

KEY TOPICS INCLUDED:

• Evolving expectations of regulators and examiners
• Essential factors for informed decision-making
• Navigating intensifying competitive market conditions
• Addressing consumer needs and delivering value
• Approaches for safeguarding revenue and reducing uncertainty

PANELISTS:

• Barb Lowman, President, CUNA Strategic Services
• John Cohron, CEO, ADVANTAGE
• Cheryl Lawson, EVP of Compliance Review, ADVANTAGE
• Jennifer Simmons, VP of National Alliances, ADVANTAGE

Please contact us if you have any questions about the webinar or to learn more about ways to enhance your overdraft program strategy and ensure compliance.