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Navigating Overdrafts in a Post-CFPB Environment

đź“… Thursday,  July 17, 2025 | đź•‘ 2:00-3:00 PM Central

With the CFPB’s overdraft rule repeal, it might seem like the pressure is off—but regulatory expectations haven’t gone away.

This session will break down why maintaining transparency, applying reasonable fees, and monitoring your program data remain mission-critical. You’ll gain insight into how to stay audit-ready, support account holder expectations for fairness and access, and protect revenue—especially in the face of economic uncertainty.

What You’ll Learn 

  • Why a rule reversal doesn’t mean a retreat
  • Proactive strategies for compliance and consumer trust
  • Data transparency and evaluating fee strategies in a shifting regulatory environment
  • Preserving access to overdraft services as a financial safety net as recession fears grow

Who Should Attend

Executive leadership, compliance, and operations teams seeking clarity and strategy

Presenters

  • Cheryl Lawson, EVP of Compliance Review
  • John Cohron, Chief Executive Officer

Who Should Attend? CEOs and senior executives from community banks and credit unions.

Promotional graphic for an ADVANTAGE webinar titled "Simplify Overdraft Management — Join Our Live Demo!" The event is scheduled for May 20 at 2 PM Central. The image features a smiling headshot of Jennifer Peoples, Product Expert and VP of Product Management, in a red circular frame overlaid on a background showing a laptop screen with colorful analytics dashboards.

Streamline and Simplify Overdraft Management

May 20, 2025
2:00 p.m. CT (12:00 p.m. PT, 1:00 p.m. MT, 3:00 p.m. ET)

Struggling with limited visibility into your overdraft program? Tired of manual processes or inconsistent communication? You’re not alone—and there’s a better way.

In just 30 minutes, discover how ADVANTAGE’s overdraft solution empowers financial institutions to deliver a more efficient, compliant, and consumer-first experience. From automated communications to centralized account histories, you’ll learn how to move beyond spreadsheets and static reports—and simplify your daily operations.

What You’ll Learn
During this demo discover how the ADVANTAGE solution helps you:

  • Automate account holder communications by triggering letters and emails based on real-time account changes
  • Access a complete communication history at the account level for full visibility and audit readiness
  • Reduce manual tasks and administrative workload with built-in compliance support tools
  • Track and analyze email performance—including delivery, opens, clicks, bounces, and unsubscribes—to improve outreach effectiveness
  • Gain actionable insights at a glance, allowing your team to shift their focus to strategic initiatives

Who Should Attend

Executives, operations leaders, and compliance teams looking for more visibility, consistency, and control over their overdraft program.

Key Takeaway

A practical look at how Privilege Manager CRM® simplifies overdraft program management—so your team can spend less time dealing with manual processes and more time strengthening relationships.

Presenter

Jennifer Peoples, VP of Product Management at ADVANTAGE, has over twenty years of experience helping community banks and credit unions anticipate regulatory changes and enhance their overdraft programs to ensure compliance and reduce risks.

Register today to gain insights and actionable strategies for a more successful overdraft program!

Promotional graphic for the ADVANTAGE webinar titled 'What’s Next for Overdrafts?' featuring Cheryl Lawson, EVP of Compliance Review, and John Cohron, Chief Executive Officer.

What’s Next for Overdrafts? A Regulatory and Strategy Update

April 9, 2025
2:00 p.m. CT (12:00 p.m. PT, 1:00 p.m. MT, 3:00 p.m. ET)

Regulatory changes are in motion—how will they impact your overdraft program?

While federal overdraft oversight may be easing, financial institutions can’t afford to take a wait-and-see approach. State-level regulations continue to evolve, introducing compliance complexities that could reshape overdraft strategies. Additionally, shifts in leadership may alter regulatory agency priorities, creating new compliance considerations.

Hear from industry experts as they break down the latest developments and share proactive strategies to help your institution stay ahead. Learn how to adapt your overdraft program to maintain compliance, mitigate risk, and deliver more value to account holders.

Key Topics:

  • The latest regulatory updates and potential changes to overdraft rules
  • How shifting state-level activities could impact your strategy
  • Why a consumer-first overdraft strategy remains essential with recent shifts
  • Proactive steps to ensure compliance while protecting revenue for sustainable growth

Presenters:

  • Cheryl Lawson, EVP of Compliance Review at ADVANTAGE, has over twenty years of experience helping community banks and credit unions anticipate regulatory changes and enhance their overdraft programs to ensure compliance and reduce risks.
  • John Cohron, CEO of ADVANTAGE, has a proven track record of guiding financial institutions through strategic changes, including adapting to the latest trends in overdraft services and ensuring long-term success.

Who Should Attend?  C-level executives and leaders from community banks and credit unions looking to stay ahead of overdraft policy changes and strategically align their programs with evolving regulatory expectations.

Register

Realign your overdraft program with evolving consumer needs

A Consumer-First Approach to Overdrafts

Wednesday, October 30, 2024

2:00-2:45 PM CENTRAL

Regulatory expectations have shifted. Consumer needs have changed. Are you meeting the evolving demands of your account holders, or are you just assuming you are?

Sometimes, challenging the status quo is necessary to uncover where your financial institution may fall short. A consumer-first approach isn’t just a buzzword—it’s a necessity to remain competitive.

Hear from industry experts to learn more about having a proactive, consumer-focused strategy that builds trust, mitigates reputational risk, and drives growth.

In this webinar, you’ll learn how to:

  • Prioritize Consumer Needs: Discover how to anticipate and respond to evolving expectations, ensuring your financial institution remains relevant and trusted.
  • Embrace a Consumer-First Overdraft Approach: Explore alternatives to traditional DIY and algorithm-based models—reducing risk and enhancing service delivery.
  • Align with Today’s Best Practices: Gain actionable insights to protect your financial institution’s reputation and foster long-lasting relationships with account holders.

Don’t miss this opportunity to learn how you can transform your overdraft strategy.

How to Communicate Overdraft Options Successfully

Avoid common mistakes and deliver a consistent message

WATCH ON-DEMAND

Effective and consistent communication about overdraft options is critical for financial institutions. It helps account holders make informed decisions about their finances. Moreover, it helps you maintain your reputation. However, many financial institutions struggle to ensure their employees deliver a consistent message.

In this recorded webinar, our panelists will discuss common mistakes employees make when communicating overdraft options and how to avoid them. We will also share tips for delivering a consistent message that empowers account holders to make the best decisions for their financial health.

Key topics for discussion:

  • The importance of clear and consistent communication about overdraft options
  • Common mistakes that frontline staff make when communicating about overdraft options
  • Tips for delivering a consistent message

Panelists:

  • Bob Layendecker, Senior Relationship Manager, JMFA
  • Paul McFarland, Senior Relationship Manager, JMFA
  • Jamone Moore, Relationship Manager, JMFA
  • Roy Seifert, Client Training Manager, JMFA