Financial Stability 360: Balancing Risk, Revenue & Reputation in 2026

Recorded January 27, 2026

ON-DEMAND

A CUNA Strategic Services Webinar

Financial instability continues to affect consumers across different income levels, underscoring the urgent and ongoing need for accessible liquidity tools. At the same time, regulatory agencies remain attentive to overdraft practices as part of routine examinations, even as federal rulemaking has slowed.

Register today to explore the evolving landscape of consumer behavior, liquidity needs, and regulatory attention. This session is designed to help leaders align their liquidity strategy with the realities of 2026.

WATCH ON-DEMAND

Presenters:
• Barb Lowman | President, CSS
• Cheryl Lawson | EVP Compliance, ADVANTAGE

Key Takeaways:
• Understand the shifting financial behaviors and liquidity needs of today’s members
• Learn why liquidity tools like overdraft remain essential for member stability
• Recognize examination areas that continue to receive attention in 2026
• Improve transparency and member communication to reduce compliance and reputational risk
• Identify ways to enhance or modernize your overdraft program responsibly

WATCH ON-DEMAND

Answers to Five Critical Overdraft Issues

Tuesday, September 17, 2024

2:00-3:00 PM CENTRAL

Community financial institutions face mounting pressure to balance delivering exceptional service and safeguarding financial stability. With the anticipation of the CFPB’s final rule and increased market competition, the stakes have never been higher.

Join us for an insightful discussion designed to address the pressing questions many FIs have about overdraft services. As regulators ramp up their focus on eliminating problematic practices, including reducing consumer costs, financial institutions are left wondering about the future of their overdraft programs and how to navigate these changes effectively.

Key issues for discussion:

Are Overdrafts Going Away? Explore the future of overdraft programs in light of current regulatory and market trends.
How can your FI refine its overdraft strategy while prioritizing safety and soundness? Discover ways to address consumer needs and regulator expectations while ensuring financial stability.
Is lowering your overdraft fee enough? Consider what additional factors should be evaluated beyond just changing fee amounts.
How does the break-even fee or benchmarks provided by the CFPB potentially impact your program? Gain insights into evaluating the financial impact of your overdraft service.
What are the common missteps FIs make when changing overdraft strategy? Learn the important factors to consider for informed decision-making.

Feel free to submit your questions for our panelists.

PANELISTS

Cheryl Lawson is the EVP of Compliance Review at ADVANTAGE, renowned for her exceptional insights into the complexities of the evolving landscape of overdraft compliance for our industry. In her role, She provides strategic guidance to ADVANTAGE’s overdraft consulting practice, ensuring our community bank and credit union clients remain regulatorily compliant while effectively mitigating risks.
John Cohron serves as the CEO at ADVANTAGE. With more than 20 years of experience managing consulting operations and technology development, he is a forward-thinking leader passionate about driving innovation and growth for community financial institutions to deliver value to consumers and strengthen their competitive position.

Overdraft Overhaul: Insights into the CFPB’s Game-Changing Proposal

Wednesday, February 21, 2024 at 2 pm central (60 min)

On Jan 17, the Consumer Financial Protection Bureau (CFPB) published its proposed Rule, Overdraft Lending: Very Large Financial Institutions. While the proposed rule currently exempts financial institutions under $10B in assets, it may potentially reshape overdraft practices for all community banks and credit unions. The CFPB has indicated that it will monitor the market response for all overdraft programs and is prepared to include community financial institutions.

Join us for an in-depth discussion on the proposed rule and how it may impact your financial institution.

KEY TAKEAWAYS:

Explore the contributing factors leading up to the bureau taking such a strong position
Gain clarity on how this proposal may impact community financial institutions
Learn actionable steps you can take to evaluate your overdraft strategy proactively

FEATURED PRESENTER:

Cheryl Lawson serves as ADVANTAGE’s principal liaison for regulatory requirements of overdraft services, including consumer protection issues and strategies to enhance safety and soundness.

Overdraft Year in Review: Navigating Regulatory Expectations in 2024

Wednesday, January 10, 2024 at 2 pm central (45 min)

Join us for an insightful webinar as we unravel the compliance and regulatory issues surrounding overdraft and non-sufficient funds (NSF) fees. With concerns voiced by all regulatory agencies, this session will explore the evolving landscape and imperative changes financial institutions need to consider.

AGENDA HIGHLIGHTS:

Recent regulatory activity shaping the future of overdraft programs
Why regulators have focused on handling multiple re-presentments and APSN transactions
How to adapt swiftly and proactively to evolving regulatory expectations
Successful outcomes reported by financial institutions during regulatory exams

FEATURED PRESENTER:

Cheryl Lawson serves as ADVANTAGE’s principal liaison for regulatory requirements of overdraft services, including consumer protection issues and strategies to enhance safety and soundness.

Overdraft Litigation: Evaluating Your Risk Factors

WEDNESDAY, AUGUST 23, 2023 | 2 PM CENTRAL

The threat of litigation can make remaining profitable, compliant, and competitive difficult.

Class-action suits related to overdraft practices are being filed against financial institutions of all sizes. Whether you already made changes to your program or decided to take a wait-and-see approach, your financial institution could be at risk for examiner scrutiny and litigation. Learn about the latest industry trends in overdraft litigation, ways to reduce consumer complaints, and tips for mitigating risks.

Register and learn:

The fundamental basis for most overdraft litigation, with examples
Key areas in your program to evaluate and review
The impact of your disclosures and staff training

Presenter:
Cheryl Lawson | EVP of Compliance Review for JMFA

Credit Unions – Keeping Your Overdraft Program Compliant

A webinar brought to you by CUNA Strategic Services and JMFA.

The NCUA named overdraft/courtesy pay programs a supervisory priority—is your credit union prepared?

Evaluating your credit union’s overdraft program and strategy is vital. But how do you get there with confidence? Tune in to get the latest updates and insights on the topics making news headlines and learn more about responsible and compliant ways to provide a valuable service that addresses your members’ needs.