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Promotional graphic for a webinar hosted by CUNA Strategic Services and Advantage, focused on member needs, liquidity usage, and financial fragility.

Financial Stability 360: Balancing Risk, Revenue & Reputation in 2026

Recorded January 27, 2026

ON-DEMAND

A CUNA Strategic Services Webinar

Financial instability continues to affect consumers across different income levels, underscoring the urgent and ongoing need for accessible liquidity tools. At the same time, regulatory agencies remain attentive to overdraft practices as part of routine examinations, even as federal rulemaking has slowed.

Register today to explore the evolving landscape of consumer behavior, liquidity needs, and regulatory attention. This session is designed to help leaders align their liquidity strategy with the realities of 2026.

WATCH ON-DEMAND

Presenters:
• Barb Lowman | President, CSS
• Cheryl Lawson | EVP Compliance, ADVANTAGE

Key Takeaways:
• Understand the shifting financial behaviors and liquidity needs of today’s members
• Learn why liquidity tools like overdraft remain essential for member stability
• Recognize examination areas that continue to receive attention in 2026
• Improve transparency and member communication to reduce compliance and reputational risk
• Identify ways to enhance or modernize your overdraft program responsibly

WATCH ON-DEMAND

Realign your overdraft program with evolving consumer needs

A Consumer-First Approach to Overdrafts

Wednesday, October 30, 2024

2:00-2:45 PM CENTRAL

REGISTER

Regulatory expectations have shifted. Consumer needs have changed. Are you meeting the evolving demands of your account holders, or are you just assuming you are?

Sometimes, challenging the status quo is necessary to uncover where your financial institution may fall short. A consumer-first approach isn’t just a buzzword—it’s a necessity to remain competitive.

Hear from industry experts to learn more about having a proactive, consumer-focused strategy that builds trust, mitigates reputational risk, and drives growth.

In this webinar, you’ll learn how to:

  • Prioritize Consumer Needs: Discover how to anticipate and respond to evolving expectations, ensuring your financial institution remains relevant and trusted.
  • Embrace a Consumer-First Overdraft Approach: Explore alternatives to traditional DIY and algorithm-based models—reducing risk and enhancing service delivery.
  • Align with Today’s Best Practices: Gain actionable insights to protect your financial institution’s reputation and foster long-lasting relationships with account holders.

Don’t miss this opportunity to learn how you can transform your overdraft strategy.

REGISTER
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CSS Webinar Series: Safeguarding Your Credit Union’s Future (Overdraft Outlook)

RECORDED Thursday, May 30, 2024

WATCH ON-DEMAND

Credit unions face mounting pressure to strike a delicate balance between delivering exceptional service and safeguarding financial stability. From the NCUA’s inclusion of overdraft practices in its 2024 supervisory priorities to awaiting the outcome of the CFPB’s proposed rule, the stakes have never been higher.

Gain insight into some of the pivotal questions shaping the outlook of overdraft services. Are overdraft programs going away? How can my credit union refine its overdraft strategy while prioritizing safety and soundness? Is there more to consider other than adjusting fee amounts? What are some common pitfalls to avoid?

Hear the discussion as Barb Lowman, President of CUNA Strategic Services, explores the critical nuances of this landscape with the ADVANTAGE team. From the risks of overreacting or underreacting to the most effective ways to preserve income and mitigate risk exposure, you’ll learn ways you can create a successful strategy.

Key topics for discussion:

  • Evolving expectations of regulators and examiners
  • Essential factors for informed decision-making
  • Navigating intensifying competitive market conditions
  • Addressing consumer needs and delivering value
  • Approaches for safeguarding revenue and reducing uncertainty

FEATURED PRESENTERS:

  • John Cohron, CEO, ADVANTAGE
  • Cheryl Lawson, EVP of Compliance Review, ADVANTAGE
  • Jennifer Simmons, VP of National Alliances, ADVANTAGE
  • Barb Lowman, President, CUNA Strategic Services
WATCH ON-DEMAND
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Credit Unions – Keeping Your Overdraft Program Compliant

A webinar brought to you by CUNA Strategic Services and JMFA.

The NCUA named overdraft/courtesy pay programs a supervisory priority—is your credit union prepared? 

Evaluating your credit union’s overdraft program and strategy is vital. But how do you get there with confidence? Tune in to get the latest updates and insights on the topics making news headlines and learn more about responsible and compliant ways to provide a valuable service that addresses your members’ needs.

Presenter:
Cheryl Lawson | EVP of Compliance Review for JMFA

Key areas of discussion:
• The latest regulatory guidance, best practices, and expectations
• Regulatory exam feedback
• Communication tips to minimize compliance issues
• Your questions and more