Location: Houston, TX (Hybrid)

Summary: 

We are seeking a detailed oriented and organized Direct Mail Project Management Specialist to join our Managed Services Team. The ideal candidate will be responsible for coordinating all aspects of direct mail campaigns, including planning, execution, and billing. This role will involve working closely with clients, external vendors, and company stakeholders to ensure successful delivery of direct mail projects.

Essential Duties and Responsibilities included below (other duties may be assigned). 

• Coordinate all aspects of direct mail campaigns from initial planning to post-campaign analysis.
• Communicate with external vendors to ensure timely execution of mailings. 
• Must be able to manage multiple projects in varying stages simultaneously.

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience: 

• Bachelor’s degree from an accredited college or university preferred but not required as an equivalent combination of education and experience will be considered.
• Minimum of 5 years’ experience in direct mail project management.
• Supervisory experience a plus.
• Experience with banks and credit unions helpful but not required.

Language Ability: 

Strong written and verbal communication skills are essential for effective collaboration with team members, external partners, and clients. This is critical for success in this position.

Reasoning Ability:  

The ideal candidate should demonstrate strong analytical and problem-solving skills. They should be able to think critically, make sound decisions, and effectively prioritize tasks in a fast-paced environment. The ability to define problems, establish facts, draw valid conclusions, and propose strategic solutions will be crucial for success in this role.

Computer Skills:  

To perform this job successfully, an individual should have knowledge of Microsoft Office, with a focus on Excel and Teams applications.  The individual should also have a working knowledge of a CRM program. 

Certificates and Licenses:    

No certificates or licenses are required for this position. 

Working Conditions: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate except for air travel noise. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand, sit, talk, or listen.  The employee is required to lift 75 pounds. 

The job duties listed in this job description may not be inclusive of all requirements of this position.  Other duties may be assigned by your supervisor.