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Everybody loses without access to overdraft services
Taking away overdraft solutions only adds to consumer stress and makes it harder for financial institutions to help improve account holders' financial health.
Hsu Pushes Back on Overdraft “Junk Fee” Label
In recent remarks, Acting Comptroller of the Currency Michael Hsu says making overdraft programs and fees more consumer-friendly — not eliminating them entirely — should ...
Data Suggests New Overdraft Legislation Unnecessary
In 2022, overdraft fee revenue fell significantly for the largest banks compared to pre-pandemic levels, showing course correction is working without the need for new ...
Overdrafts: Service Fee or “Junk” Fee?
Despite the headlines, responsible overdraft service fees are miles away from being “junk fees.” Here’s how to spot the differences.
Do consumers really have a need for overdraft services?
Do consumers really have a need for overdraft services? YES. Although it’s not an ideal situation to have an overdrawn account, research continues to show ...
The 3Rs of a successful consumer-focused overdraft strategy
Improving service quality, addressing account holders’ financial needs effectively, and building account holder loyalty can be simplified by integrating three basic components into your overdraft ...
PODCAST: Keeping up with overdraft compliance
Regulatory expectations related to overdraft fees continue to be a trending topic. Now more than ever, it is imperative to re-evaluate your program strategy to ...
Your account holders need your support. Are you up to the task?
Account holders may need your help with a reliable safety net. Learn more about how you can help with a transparent, fair, compliant, and easy ...
Three Things to Know About Recent Overdraft-Focused State Bills
Recent movement in state legislation could impact your financial institution and its overdraft service. Learn how to stay on top of these important changes.