Are staffing issues interfering with your digital transformation progress?


Kelly Flynn |

Here’s the easiest way to keep your projects moving and maximize results that impact productivity and the experience for your account holders.

Like most community banks and credit unions, you may be short-staffed right now — and for the past several months. According to the U.S. Bureau of Labor Statistics, the finance and insurance industry has seen its job open rate double between December 2020 and December 2022. And 71% of CEOs across all industries agree that the overall talent shortage will continue into late 2023.

Between The Great Resignation, quiet quitting and a shrinking talent pool, it’s challenging to keep positions filled with talented people.

If staffing issues have disrupted your team and progress in achieving your strategic plan, and you’re struggling to keep up with the day-to-day workload, you could be missing out on substantial opportunities.

Leveraging the right expertise helps to eliminate bottlenecks

When your onsite team is understaffed, strategic partnerships can help you keep important projects moving forward and even uncover funds you could put toward your digital transformation or other areas in need.

It can be intimidating to hire consultants — you may wonder both about time commitments and cost. The best consulting companies will make sure that they’re the ones doing the heavy lifting on your project and that your financial institution comes out on top financially.

When you take those worries out of the equation, there’s really no reason not to bring in an expert to help you maintain momentum and maximize results. This is especially true when negotiating your vendor agreements, which are time-sensitive and have a limited window of opportunity.

Getting the best deal from your vendors

Making your vendors re-earn your business is a huge must. Many let contracts auto-renew because 1) the renewal date is not on their radar; 2) they’re too busy to renegotiate; 3) they are overwhelmed trying to understand the long, deeply detailed contracts; and/or 4) they don’t know what items within the contract are negotiable and how to get the very best deal.

If you have contracts due to renew within 18 to 24 months, you should have them reviewed for free by a third-party expert who negotiates with financial services vendors day in and day out. They should be able to give you an estimate of how much money can be saved. (Depending on the contract, it can be five to six figures!)

They can do all the negotiating on your financial institution’s behalf, keeping you involved as much as you’d like. And your team can continue to focus on the important day-to-day tasks at hand that build and maintain account holder relationships.

If you’re in the same boat as many other community banks and credit unions, continuing your digital transformation is high on your priority list. The savings and money recouped by your contract negotiation experts can be used toward new technology — or any other area that may need a financial boost.

These same experts can help you find the right partners and secure the best terms while advising you on tech compatibility and which solutions can best help you achieve your digital goals.

The first step takes only 2 minutes

Now that you know there’s a workaround for your staffing issues take the first step by getting in touch with an expert from JMFA. Our team can help you get the best deal from your vendor contracts while removing the bulk of the work (and stress) from your plate.

For more insights into trends in digital transformation and ways to offset expenses, watch our on-demand webinar “Uncover hidden treasure in your vendor contracts.”

To learn more about creating a successful digital transformation plan or how to reduce your contract expenses, contact the experts at JMFA to get started.

With more than 40 years of industry experience, JMFA is one of the most trusted names in the financial services industry. Delivering customized consulting that mirrors the personalized service and community spirit of our financial institution partners, we devise win-win solutions that meet the ever-evolving needs to help you stay competitive. To learn more, contact your local representative or call us at 800-809-2307.


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