Decoding the CFPB’s Overdraft and Non-Sufficient Fund Fees Survey

The CFPB released a new report highlighting consumers’ experiences with overdraft and NSF fees. While the report does not indicate any regulatory changes to overdraft ...

Navigating the evolving overdraft regulatory landscape

As regulatory scrutiny intensifies, learn more about what examiners are focused on, strategies to reduce consumer costs, and how to ensure fair overdraft fee practices.

Empower Your Front-line Staff Through Comprehensive Training

Credit unions and community banks play a vital role in supporting communities financially. To ensure that you can fulfill this mission effectively, it's essential to ...

Does Your Overdraft Program Check All The Boxes?

From regulatory scrutiny and class-action lawsuits to media coverage and legislative efforts, overdraft programs have received much attention recently. Community banks and credit unions are ...

JMFA Announces Rebranding and Expansion of Consultation Services

JMFA, a leading provider of financial services consultation, is thrilled to announce a significant milestone in its evolution. As part of our commitment to better ...

Why DIY Overdraft Programs Fall Flat

Handling overdrafts and NSF (Non-Sufficient Funds) remains a supervisory priority. Discover five compelling reasons why choosing a do-it-yourself (DIY) strategy could lead to underperformance. Is ...

two people using mobile phone using person-to-person payment feature

Do Your Digital Offerings Meet Consumer Needs?

Enhancing your digital offerings in a rapidly evolving landscape will help meet consumer demands and expectations to stay competitive in the age of digital banking ...

Exciting Insights from the Latest ABA Survey on Overdraft Services

The American Bankers Association released a new survey offering insights into consumers' perceptions of and value of overdraft services. Learn five key takeaways from the ...

Four reasons why evaluating your digital technology should be on your Strategic Planning Agenda

Evaluating your digital technology offerings and contract pricing must be on your agenda. Modernizing your tech stack will ensure operational efficiencies, account holder satisfaction, and ...

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